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Customer Service Index

The Customer Service Index page provides direct access to the account and customer service options you have available online, including:
  • Changing Online Banking access information like your password or user ID
  • Customizing online account information
  • Stopping checks
  • Ordering checks
  • Adding or changing contact information
  • Viewing messages and adding alerts
You can also view our disclosure and privacy statements.
  1. Click Customer Service menu.

    Result: The Customer Service Index page is displayed.

  2. Select one of the following options:
    • Change password
    • Change user ID
    • Manage contact information
    • Change address
    • Change user profile
    • Customize your accounts
    • Change statement delivery method
    • Change ATM/debit card overdraft settings
    • View messages
    • Contact us
    • My alerts
    • Add an alert
    • Stop a check
    • View stopped checks
    • Order checks