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Stop a Check

The Stop a Check page is used to request that we stop payment on one or more checks. This is typically used when checks are either lost or stolen. A stop payment fee may be charged for this request. Payments made using online bill payment cannot be stopped using this page.

You can access the Stop a Check page by clicking the Stop a check link on the Customer Service menu.
Note: We are not liable for items that are cashed or paid within 24 hours of this request.
  1. From your navigation links, click Stop a check.

    Result: The Stop a Check page is displayed.

  2. Select the account from which the original check was written.
  3. Enter or select the reason for the request.
  4. Do one of the following:
    • To stop payment on a single check, enter the name of the Payee and enter the Check Number. You can also choose to enter the Check Date or Amount.
    • To stop payment on a range of consecutively numbered checks, enter the starting check number in the From Check Number field and the ending check number in the To Check Number field.
  5. Click Continue.
    Note: If changes are needed, click Edit.

    Result: The Stop a Check Preview page is displayed.

  6. Click Submit request.

    Result: The Stop a Check Confirmation page is displayed.