Glossary

Scheduled (Pending) Transactions

Transactions that are awaiting processing.

Security Code (CVV)

The 3-digit number that appears on the back of your card in the signature box.

Send To

The nickname for the payee.

Service Alerts

Service alerts are automatically sent when changes are made to your online account access; when new accounts are added; when new statements, notices, or tax forms are available online; and when transfer transactions fail.

Starting Balance (Deposit Accounts)

This amount reflects the balance in your account following all of the items that were credited to or debited from your account during the prior business day. Please note, this amount does not reflect any holds that may be placed on balances in or deposits to your account, nor does it reflect any merchant authorizations we may have approved.

Starting Check Number

The starting check number for checks that we send on your behalf.

Statement/Notice

An electronic or paper document sent to you that does not have a payment due associated with it.

Stop Check Request

Request to stop payment on one or more checks. Typically, these requests are made when a check has been lost or stolen.