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View My Online Banking Message

The My Online Banking Message screen displays the contents of a message from us. If a file is attached to the message, you can view, save, or print the file. In addition to reading the message, you can reply to the message or delete it from this screen.

You can access the My Online Banking Message screen by clicking the subject line of a message on the View My Online Banking Messages screen.
  1. Click Customer Service & Alerts menu.

    Result: The Customer Service & Alerts screen is displayed.

  2. Click View Online Banking Messages.

    Result: The View My Online Banking Messages screen is displayed.

  3. Click the subject line of the message you want to read.

    Result: The View My Online Banking Message screen is displayed.

  4. Read the message.
  5. If a file is attached to the message, you can view, save, or print the attached file.
    1. Click the file icon.
    2. Follow the prompts.
  6. To reply to the message, click Reply.
    Note: To send us a new message, click Contact M&I from the Customer Service screen.

    Result: The Reply to Message screen is displayed.

To view another message, click Return to View My Online Banking Messages.

Parent topic: Messages
See Related Topics:
Reply to an Online Banking Message
View My Online Banking Messages
Contact M&I
Manage Alerts