FAQs on Customer Service Index
How is my contact information used?
This information is used to contact you about your account and send alert messages to you.
What is an alert?
Alerts help you manage your accounts and banking activity. They alert you when a scheduled transaction is processed or if it fails, when a specified balance is reached, or when certificates of deposit (CDs) are maturing.
How do I send a message?
To send us a message, click Contact Us from the Customer Service Index page. You can also reply to messages that you receive from us on the Reply to Message page.
What is a user profile?
Your user profile identifies the features and services available for your use.
Why would I customize an account description?
To make it easier to identify one account from another. You may want to customize the description to include its purpose or the type of transactions for which it is commonly used. The description you enter is used when the account is listed online.