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FAQs on Browsers and Operating Systems

Which operating systems and Internet browsers can I use to access Online eBanking?

We regularly monitor and test browsers and operating systems to ensure the highest standards. We support the most commonly used browser and operating system combinations including:

Operating System Microsoft Internet Explorer® Apple Safari® Mozilla Firefox® Google Chrome™
Windows Vista® 9.0 4.0, 5.0 35.0, 36.0 38.0, 39.0
Windows 7 10.0, 11.0 N/A 35.0, 36.0 38.0, 39.0
Windows 8 10.0 N/A 35.0, 36.0 38.0, 39.0
Windows 8.1 11.0 N/A 35.0, 36.0 38.0, 39.0
Mac OS X 10.9 (Mavericks™) N/A 7.0 35.0, 36.0 N/A
Mac OS X 10.10 (Yosemite™) N/A 7.0 35.0, 36.0 N/A
iPad® N/A 7.1 N/A N/A
iPad® mini N/A 7.1 N/A N/A
Note: Cookies and JavaScript must be enabled.

What if my browser is not supported?

If you're using a browser that is no longer compatible with Online Banking, you can often download a newer version of your browser at the Web site for the company that created the browser.

After you have completed the download and installation of a supported browser, return to the login page and log in.

Note: Use of beta versions of browsers or operating systems is not recommended.

How do I enable JavaScript?

Without JavaScript enabled, some pages won't look or work as designed. To make sure JavaScript is enabled, adjust your browser settings and refresh the Web page. Follow the directions below for your browser and operating system to adjust your browser settings.

Internet Explorer® 7 and higher:
  1. From the Tools menu, select Internet Options.
  2. In the new window, select the Security tab.
  3. Then choose the Internet icon and select the Custom Level button.
  4. Scroll down to Active Scripting and select Enable.
Google® Chrome 3:
  1. Right-click the Google Chrome icon on your desktop and select Properties.
  2. In the new window, select the Shortcut tab.
  3. Type -enable-javascript at the end of the Target field.
  4. Click OK.
Firefox® 3 and higher on Windows:
  1. From the Tools menu, select Options.
  2. In the new window, select the Content tab.
  3. Select Enable JavaScript.
Firefox 3 and higher on Mac:
  1. From the Firefox menu, select Preferences.
  2. In the new window, select the Content tab.
  3. Select Enable JavaScript.
Safari® 3 and higher on Mac:
  1. From the Safari menu, select Preferences.
  2. Select Web content > Enable JavaScript.