FAQs on Security

How can I guarantee the security of my banking information?

You are the first line of defense for your online account security. We recommend that you:
  • Never provide your User ID and Password to anyone. Our employees never ask for this information.
  • Be careful with your Password. Do not write it down or maintain it in a place that is easily accessible.
  • Select a Password that consists of a combination of letters and numbers that cannot be easily guessed by others.
  • When you are done using Online Banking, exit the system by clicking the Sign Off link in the top-right corner of the screen.

How often can I change my Password?

As often as needed but only once per day.

How do I access Online Banking if I forget my Password?

Please contact us for assistance with signing on to Online Banking.

How often can I change my User ID?

As often as needed, but only once per day.