FAQs on Credit Card Payments

Listed on this screen are scheduled payments from active accounts to credit cards that we've issued. All single payments are listed. For recurring payments, the next scheduled payment is listed.

By viewing the Account Activity screen for the credit card. To access this screen, simply click the Accounts menu and the Account Activity menu item.

DATE PENDING is listed in the Pay On column for payments paid on the statement due date. It may be listed until your next statement is run. It does not affect the processing of the payment.

Recurring credit card payments are payments that you want to repeat at regular intervals.

Try to submit the payment request later. If you still get this message, please contact us.

Go to the Scheduled Credit Card Payments screen. If the credit card payment is listed on this screen, it can be changed. Just click Edit for the payment that you want to change.

You can add an alert to automatically notify you when a credit card payment has processed or if a scheduled credit card payment fails to be processed. You can add the alert by clicking the Customer Service & Alerts tab, then Manage Alerts.

For credit cards issued by other financial institutions, payments are made the same way that you pay your other bills.

No, but you could delete the single payment and then set up a recurring payment.

No. Only scheduled payments and payments that have been processed can be viewed online.

No, but you can edit the recurring payment and change the Pay On date to start after the payment that you want to skip.

Yes. You can change the account from which bills are paid at any time.