Deactivate a Payee

To get started, please identify the payee you would like to deactivate.
  1. From the list of people and businesses you pay on the Make Payments screen, click the appropriate name.

    Result: A window with a listing of tasks appears.

  2. Click the View/Change payee details link.

    Result: The Payee Details screen appears.

  3. Click the Deactivate payee link.

    Result: The Deactivate Payee screen appears.

  4. Review the information on this screen and then click Deactivate payee.

    Result: A confirmation screen appears displaying the details for the payee you just deactivated.